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3 Posts
Hi all, my first post and not the best one to be writing.
I have a second hand X-Class that I purchased in April 2022 with 76k on the clock. It was a one owner from new, full service history with Mercedes.
On Monday after start up the engine developed a horrendous ticking and severe vibration. I turned it off immediately and called the AA.
I also called Mercedes truck specialist in Coventry and said I would like to get it recovered to them for diagnosis.
Today they have told me they suspect a full engine failure!
The garage so far have been good though, and it is nothing against them as they have said that they will try their hardest to get assistance etc.
This post is more a reach out for help and advice. Has anyone ever experienced this please? I have driven the car less than 2k miles and it seems now it is completely dead. Where do I stand on asking MB for help in paying for the work?
This is the first MB I have ever owned and I was so happy to finally be in a position to be able to purchase one, and now that dream has become a complete nightmare.
Any advise greatly appreciated.
Thanks
Scott
I have a second hand X-Class that I purchased in April 2022 with 76k on the clock. It was a one owner from new, full service history with Mercedes.
On Monday after start up the engine developed a horrendous ticking and severe vibration. I turned it off immediately and called the AA.
I also called Mercedes truck specialist in Coventry and said I would like to get it recovered to them for diagnosis.
Today they have told me they suspect a full engine failure!
The garage so far have been good though, and it is nothing against them as they have said that they will try their hardest to get assistance etc.
This post is more a reach out for help and advice. Has anyone ever experienced this please? I have driven the car less than 2k miles and it seems now it is completely dead. Where do I stand on asking MB for help in paying for the work?
This is the first MB I have ever owned and I was so happy to finally be in a position to be able to purchase one, and now that dream has become a complete nightmare.
Any advise greatly appreciated.
Thanks
Scott